Brand Consulting – Retail Sales Consulting

Nothing happens without sales

Are you losing Sales because of?
• Poor customer service
• Non Performing sales team
• High attrition rate
• Incorrect Staffing levels
• Talent retention issues

Excellence in Sales is achieved due to four main reasons
1. Sales Strategy : Sales Strategy should clearly understand Market, Customers, Products or Services and a well formulated Sales Channel.
2. Sales People Development : Sales People Development plan with Sales Performance Management.
3. Sales Planning : Sales Planning, Sales Controlling department and Sales Reporting.
4. Sales Organisation and Processes: Sales Organization with Sales Processes, Sales Systems and IT tools.

Retail Skills Training Consultants will help you achieve excellence in sales by implementation of the above four areas to improve Sales by training your Sales team if they are beginners or need advanced skills in ………….
• Customer Service
• Selling Skills
• Visual Presentation of the store
• Effective Store Management
• Prevent loss of stock

We are there to help you improve Sales.
Benefits of having Trained Staff is……….
• Increased Revenue
• Increase in Items per Bill
• Increase in Average Value per transactions
• Increase in conversion rate
• Increased Customer Loyalty
• Reduced Employee turnover
• Reduced Employee Payroll
• Increased Employee Productivity

Retail Skills Training Sales Consultants have decades of selling and training expertise and will help you to increase Sales by training your Sales Team at all levels, if they are beginners or need advanced selling skills. We focus on coaching and mentoring individuals involved in achieving sales target. We help you get the ideal sales team.

The levels we coach are ……

• Sales Associates or Customer Service Associates
• First time Manager or New Manager
• Store Manager
• Area or District Manager
• Operations Manager
• Executive team


Our Approach
Retail Skills Training Sales Consultants will work with your Management and Sales team to understand the gaps where sales are lost, use the best practices, work through theory, role play and monitor on sales floor the new sales driving behaviors, techniques and ensure retail sales training is effectively implemented, so that the sales targets are achieved consistently to a new high.
OR
Our Sales Consultants can train and coach your Training department to effectively use the training programs over and over again.
We prepare effective sales Programs that you can own and use continuously. You have the option of using Open training programs or Tailored training programs
 
Return on Investment (ROI) on sales training can be measured.
We work with your HR and Training team, to implement the sales performance measurement framework which has new standards, metrics, targets, sales improvement activities and KPI’s with timescales and responsibilities.

Our successful Strategies include………..

• Emotions in selling
• NLP in selling
• Assertiveness in selling
• Advanced Retail and sales training process
• Identifying different personalities (using Psychometric tools is an option)
• Correct staffing levels to match the traffic in store
• School stores to train other stores in the region
• Tools to measure Individual and team Performance (Balance Scorecard)